The person, not the disease:
empathy lab in the medical education

How are clinical communication skills taught in Denmark and other countries — and what lessons can be applied in Ukraine? This event explores international approaches to teaching communication in medicine, along with the challenges and opportunities they present, and how these approaches can be adapted to the Ukrainian context. The Danish experience — as an […]

How can clinical communication be taught so that future doctors not only deliver information but truly listen to patients? International experience in teaching clinical communication demonstrates how to develop empathy and professional interaction in medical education in ways that foster trust and respect in patient encounters. This video explores evidence-based teaching practices: how to begin […]

How can we prepare students for emotionally challenging clinical situations? You will learn about teaching approaches that help address topics such as loss, difficult conversations, and intense emotions in medical practice. The focus is on how to create a safe learning environment where students can explore their own reactions while developing professional skills for interacting […]

How can a communication skills assessment go beyond a box-ticking exercise? This event focuses on evidence-based approaches to teaching and assessing communication, the role of student feedback, and the use of OSCEs to foster empathy, trust, and professional communication with patients. We examine key aspects of assessing communication skills: the evidence base for best practices, […]

How is communication taught in Sweden, and how are doctors prepared for partnership with patients? This event explores the Swedish approach to teaching communication, the use of simulations, and the preparation of doctors for patient-centred interaction. It looks at how problem-based learning (PBL) works, the essence of the consultation model “Listen – Rephrase – Summarise”, […]

Can interprofessional collaboration transform how we train healthcare professionals? This session explores the joint training of doctors, nurses, physiotherapists, and other professionals, and how interprofessional education shapes a new culture of collaboration in medicine. It also introduces the Quintuple Aim approach, which integrates quality of care, professional well-being, and equity, as well as tools for […]

What prevents students from turning communication knowledge into practice with patients? This session focuses on the role of reflective practice as a tool that helps individuals become aware of their own reactions, overcome barriers, and translate knowledge into action in clinical interactions. It explores how developing reflective capacity enables students to better understand themselves, their […]

Why does communication training require time and continuity? This session explores how communication skills are developed in medicine, why they require sustained growth within the clinical environment, and the role that learning culture and change management play in this process. We examine how medical schools have rethought their curricula over recent decades, and the role […]

Can treating symptoms alone lead to real healing? This session explores the shift from a biomedical model to a person-centred approach in rehabilitation, where not only clinical decisions matter, but also attention to the patient’s experience, needs, and expectations. It highlights how genuine curiosity, empathy, and high-quality communication influence the course of treatment – and […]